Sales & Management Training

Sales & Management Training

  • In today’s competitive business world and fluctuating economy, Senior Managers, Managers and Supervisors need to develop new competencies on how to manage the performance of their team members and to develop them and also acquire new skills to help them lead, train and coach employees effectively.

    This practical and hands-on workshop aims to enhance Performance Management and People Development Skills to the managerial staff, aiming to increase efficiency of employees in the workplace using Management by Objectives Techniques and Tools (KPIs / KRIs / Competency Frameworks in practice), People Development Techniques, like Coaching and On-the-Job Training, Motivation and Creative Thinking…

  • The public relations course will give participants a solid background of the core activities found in both public relations consultancies and in-house departments. The candidates should be familiar with modern communications techniques and how such techniques can help in the efficient operation/management.
    By the end of this workshop participants are expected to be able to:
    -Understand the profession of public relations…

    Trainer: Nikos Gonis, ΜΒΑ, CTP…

  • Companies today need to redesign business development models and equip sales teams (Field sales executives, indoor sales, telesales, customer service front line) with new, innovative and advanced business development knowledge and skills.
    Who for/Required Level
    All professionals that wish to improve their Business Development skills…

    Trainer: Dimitris Tolis, Senior Trainer, MSc, MBA, PMP®…

  • The Customer Service Excellence workshop will look in depth at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers and generating business.
    Objectives
    By the end of this course participant will able to:
    -Improve Customer Experience making the customer feel unique and important…

    Trainer: Dimitris Tolis, Senior Trainer, MSc, MBA, PMP®…

  • Human Asset in cooperation with Dr. George Karathanos and the International e-Learning Academy offer the e-learning programme Diploma in Public Relations. The programme is delivered using the innovative Blended Learning approach and is certified by the Association For Coaching professional body….