People Development Skills: Develop your People to Reach their Full Potential

Duration: 2 days

People are the true asset in every company. People Development is a joint initiative of managers and employees to upgrade the existing knowledge, skills and behavior of the individual and improve empowerment, loyalty and performance.

In this two-day highly interactive and Neuroscience-based workshop, managers, supervisors and team leaders will learn how to create a Growth Mindset Culture, where every employee is motivated to acquire new skills. Also, they will learn how to offer constructive feedback and recognition and develop actively their people, and themselves, with On the Job Training, Coaching Conversations and Mentoring Relationships.

Who It’s For

All managers, supervisors and team leaders who are responsible to lead and develop a team.

Learning Objectives

By the end of the workshop, the participants will be able to:

  • Embrace the role and responsibilities of the ‘People’ Leader
  • Be visionary Leaders who communicate Vision, Mission, Values and Strategy to inspire action and achieve vertical and horizontal alignment
  • Apply a more personalized approach to Motivate, Empower and Inspire each one of their team members
  • Facilitate the change process and minimize workplace stress
  • Apply Effective Communication and Emotional Intelligence for “People Managers”
  • Offer Positive and Constructive Feedback and Recognition
  • Design and Deliver On-the-Job Training (OJT)
  • Engage people in Coaching Conversations
  • Be a Mentor for their people

Our Methodology

The training method is a hands-on interactive workshop. The philosophy is to ‘Learn by doing’, using Experiential and Active Learning Techniques. Participants will develop their own competencies, using multiple self-assessment tools to identify their strong points and weaknesses. Finally, they will apply the new knowledge and skills in practice with many practical examples, case studies and role plays.

Day 1

Introduction to People Development

  • Neuroscience and Brain Based People Development
  • The role and responsibilities of the ‘People’ Leader
  • Development-based Leadership Model
  • The 70-20-10 model for Learning and Development
  • Building a Growth Mindset Culture
    • What is Growth and Fixed Mindset in Organizations (Carol Dweck, Stanford University)?
    • How can we create a more positive mindset to ourselves and our teams?

Motivating, Empowering and Inspiring People

  • Communicating the Vision, Strategy, Goals and inspire action
  • Empowering others to feel confident and positive
  • Motivation satisfier and dissatisfier factors
  • Inspiring with the Aristotle’s Persuasion Model: Ethos, Pathos, Logos

Dealing with change & Stress

  • The Nature & Impact of Change
  • Making Change Happen
  • Facilitating Change – Expectations and Practical Actions
  • The ‘Flow’ theory to manage anxiety

Effective Communication and Emotional Intelligence for “People Managers”

  • Understanding two-way communication dynamics
  • Active Communication Skills
  • Active Vs Diagnostic Listening
  • Asking the Right Questions
  • Personalised Communication Approach based on Personality Styles Grid (Self-Assessment & Practice)
  • Emotional Intelligence for managers


Day 2

The Art and Science of Asking, Accepting and Offering Positive & Constructive Feedback

  • Self-Awareness Through Johari Window
  • Emotional Awareness
  • The value of Self Awareness at all levels of hierarchy: Asking for & Receiving Feedback
  • Offering Recognition and Motivating Others
  • Making the Difficult Discussions: How to offer Constructive Feedback in failures or challenges

On the Job Training (OJT) principles & Techniques for managers

  • On the Job Training 4 step process
  • Designing an OJT Activity based on a real–life example
  • Tools and Techniques

The Power of one-on-one Coaching Conversations

  • The role and skills of a Manager as a Coach
  • Egan’s 3 stage Skilled Helper Coaching Model in practice
  • Building Trust and Setting Boundaries
  • Tools and Techniques

The Mentoring process and the power of motivation and loyalty

  • The role and skills of a Mentor
  • Building Trust and Setting Boundaries
  • Directive Vs Facilitative Mentoring
  • Tools and Techniques